FAQ
General
Do you offer after-hours emergency service?
Electrical emergencies include complete power loss, burning smells from electrical equipment, sparking outlets or switches, exposed wires, or any situation where you feel there's immediate danger. Call us immediately - don't wait.
What areas do you service around Albany Creek?
All of them, imagine a triangle betwen the gap, nundah and samford
How do you price your work?
We provide upfront, transparent pricing before starting any work. No surprises, no hidden fees. For smaller jobs, we often use fixed pricing. For larger projects, we provide detailed written quotes that break down all costs.
Can you work with products we have purchased ourselves?
Can you organise any of the products required? Do you have any particular brands or products that you recommend or work with?
Do you offer guarantees on your work?
Services
Can you install outdoor lighting and power points?
Yes, we install weatherproof outdoor lighting, garden lighting, deck lighting, and outdoor power points. All outdoor electrical work meets Queensland weather protection standards.
Do you work on switchboards?
Yes, we upgrade old switchboards to modern safety standards, install RCD protection, and add additional circuits. Upgrading your switchboard improves safety and allows for additional electrical loads like pool equipment or air conditioning.
Do you install electric hot water systems?
Yes, we install, replace, and repair electric hot water systems. We handle all electrical connections and can advise on the most suitable system for your home and energy needs.
Can you help with solar panel electrical connections?
We handle the electrical connections for solar installations, including switchboard modifications and meter connections. We work with solar installers to ensure proper electrical integration.
Do you install electric car charging points?
Yes, we install EV charging stations for home use. We assess your electrical capacity and install appropriate circuits and charging equipment to safely charge your electric vehicle.
Pricing & Payment
What payment methods do you accept?
We accept cash, bank transfer, EFTPOS, and most major credit cards. Payment is due upon completion of work unless other arrangements have been made for larger projects.
Safety & Compliance
When do I need an electrical safety inspection?
In Queensland, electrical safety inspections are required when selling a property built before 1992, or for rental properties, every 5 years. We also recommend inspections if you're experiencing recurring electrical issues or your home is over 25 years old.
What constitutes an electrical emergency?
Electrical emergencies include complete power loss, burning smells from electrical equipment, sparking outlets or switches, exposed wires, or any situation where you feel there's immediate danger. Call us immediately - don't wait.
