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Privacy Policy

A legal disclaimer

Privacy Policy – Hopkinson Electrical

 

Last updated: April 2026

 

 

1. Introduction

 

Hopkinson Electrical (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

 

This Privacy Policy outlines how we collect, use, disclose, and store your personal information.

 

 

2. What information we collect

 

We may collect the following types of personal information:

 

  • Name

  • Phone number

  • Email address

  • Property address

  • Details about the services you request

  • Any information you provide through forms, phone calls, or emails

 

We may also collect limited technical data such as:

 

  • IP address

  • Website usage data (via cookies or analytics tools)

 

 

3. How we collect your information

 

We collect information when you:

 

  • Contact us via phone, email, or website form

  • Request a quote or book a service

  • Interact with our website

  • Engage with our advertising (e.g. Google Ads, Facebook Ads)

 

 

4. Why we collect your information

 

We use your information to:

 

  • Provide electrical services and quotes

  • Communicate with you about your job

  • Schedule and manage bookings

  • Improve our services and customer experience

  • Send relevant updates or follow-ups (where appropriate)

 

 

5. Disclosure of personal information

 

We may share your information with:

 

  • Employees and subcontractors performing work on our behalf

  • Service providers (e.g. booking systems, payment processors)

  • Marketing and analytics platforms (e.g. Google, Meta)

 

We do not sell your personal information to third parties.

 

 

6. Storage and security

 

We take reasonable steps to protect your personal information from:

 

  • Misuse

  • Interference

  • Loss

  • Unauthorised access or disclosure

 

Your information may be stored electronically using secure systems and platforms.

 

 

7. Cookies and website tracking

 

Our website may use cookies and tracking tools to:

 

  • Understand how visitors use our site

  • Improve website performance

  • Support advertising campaigns

 

You can disable cookies in your browser settings if preferred.

 

 

8. Access and correction

 

You may request access to the personal information we hold about you and request corrections if needed.

 

To do so, contact us using the details below.

 

 

9. Third-party links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

 

10. Changes to this policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

 

11. Contact us

 

If you have any questions about this Privacy Policy or your personal information, please contact:

 

Hopkinson Electrical

Phone: 0425 626 989

Email: shaun@hopkinsonelectrical.com.au

Website: www.hopkinsonelectrical.com.au

 

End of Privacy Policy

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